Log in to your secure account, designed to provide you with a seamless and unified telehealth experience. For optimized experience enabling multi-user video conferencing, please adhere to the following standard specifications.
Operating Systems: Please ensure that you are on Windows 7+, or Mac 10.11+
Mobile Platforms: Make sure to use iOS 13+ for Apple and Android 5.1+ Android devices.
Web Browsing: Chrome is the recommended browser. You can download it from here.
Network Bandwidth: 1Mbps to 4Mbps ensures good to excellent video quality. If that drops below 200kbps, the video quality might be compromised, and the session may transition to an audio conversation.
The telemedicine module of SmartClinix enables video conferencing among multiple users and therefore require certain standard internet bandwidth specifications. The quality of the video service depends upon the available bandwidth as explained below.